Business process change : A manager's guide to improving, redesinging, and automating processes

Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade. Focuses on the process change problems faced by today's managers. Summarizes the state of the art of business process an...

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Bibliographic Details
Main Author: Harmon, Paul
Format: Book
Language:Vietnamese
Published: San Francisco Morgan Kaufmann Publishers 2003
Subjects:
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Institutions: Thư viện Trường Đại học Nam Cần Thơ
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520 3 |a Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade. Focuses on the process change problems faced by today's managers. Summarizes the state of the art of business process analysis & improvement, including the basic vocabulary of modeling. Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. Offers detailed case studies showing how these methods are implemented. 
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