Nâng tầm dịch vụ

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Nâng tầm dịch vụ

Giới thiệu sức mạnh của việc cung cấp dịch vụ nâng tầm và các bước đi mà người làm dịch vụ có thể áp dụng nhằm xây dựng văn hóa dịch vụ bền vững, phát huy hiệu quả hàng ngày

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Bibliographic Details
Main Author:	Kaufman, Ron
Other Authors:	Trần, Lê
Format:	Book
Language:	Undetermined
Published:	Tp. Hồ Chí Minh Nxb. Trẻ 2015
Subjects:	Quản trị kinh doanh > Dịch vụ khách hàng > Bí quyết thành công
Online Access:	http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=28521
Tags:	Add Tag No Tags, Be the first to tag this record!

Institutions:	Trung tâm Học liệu Trường Đại học Thủ Dầu Một


LEADER	00977nam a2200217Ia 4500
001	TDMU_28521
008	210410s9999 xx 000 0 und d
082			\|a 895.92234
090			\|b K111
100			\|a Kaufman, Ron
245		0	\|a Nâng tầm dịch vụ
245		0	\|c Ron Kaufman; Trần Lê (dịch)
260			\|a Tp. Hồ Chí Minh
260			\|b Nxb. Trẻ
260			\|c 2015
300			\|a 431tr.
520			\|a Giới thiệu sức mạnh của việc cung cấp dịch vụ nâng tầm và các bước đi mà người làm dịch vụ có thể áp dụng nhằm xây dựng văn hóa dịch vụ bền vững, phát huy hiệu quả hàng ngày
650			\|a Quản trị kinh doanh \|x Dịch vụ khách hàng \|x Bí quyết thành công
700			\|a Trần, Lê
856			\|u http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=28521
980			\|a Trung tâm Học liệu Trường Đại học Thủ Dầu Một