Expanding Customer Service as a Profit Center Striving for Excellence and Competitive Advantage
Ebook from IG Library ; Striving for excellence in customer service to gain the competitive advantage is the keystone for the business to grow and prosper in the right direction so that it builds through repetitive sales to existing customers and referrals to potential customers. If customer service...
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| Autor principal: | Reider, Rob |
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| Formato: | Livro |
| Idioma: | Undetermined |
| Publicado em: |
Business Expert Press
2012
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| Assuntos: | |
| Acesso em linha: | http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38349 |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Thủ Dầu Một |
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