Emotion Marketing: The Hallmark Way of Winning Customers for Life /

To its millions of loyal customers world-wide, the Hallmark brand stands for more than just greeting cards; it embodies the elusive item every company hopes to capture—the customer’s heart. Hallmark has found that one of the keys to attaining superior customer loyalty is through emotion. Now for the...

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Gorde:
Xehetasun bibliografikoak
Egile nagusia: Robinnette Scott
Beste egile batzuk: Brand Claire, Lenz Vicki
Formatua: Liburua
Hizkuntza:Vietnamese
Argitaratua: American : McGraw -Hill , 2000
Gaiak:
Etiketak: Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
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100 1 # |a Robinnette Scott 
245 0 0 |a Emotion Marketing: The Hallmark Way of Winning Customers for Life /  |c Robinnette Scott, Brand Claire, Lenz Vicki 
260 # # |a American :  |b McGraw -Hill ,  |c 2000 
300 # # |a 247tr. ;  |c 24cm 
520 # # |a To its millions of loyal customers world-wide, the Hallmark brand stands for more than just greeting cards; it embodies the elusive item every company hopes to capture—the customer’s heart. Hallmark has found that one of the keys to attaining superior customer loyalty is through emotion. Now for the first time, Hallmark reveals its groundbreaking strategy: Emotion Marketing.  
520 # # |a This strategy can help any company create an emotional bond with customers for a competitive advantage in the marketplace. Emotion Marketing will reveal:  
520 # # |a • How emotion works to cement customer loyalty  
520 # # |a • The 3 Emotional E’s—Equity, Experience, and Energy  
520 # # |a Scott Robinette (Kansas City, MO) is General Manager of Hallmark Business Expressions. Claire Brand (Kansas City, MO) is Customer Marketing Manager at Hallmark. Vicki Lenz (Atlanta, GA) is a writer, consultant, and speaker on business, leadership, and marketing. 
650 # 4 |a Emotion Marketing 
650 # 4 |a Value Stars 
650 # 4 |a Hallmark Gold Crown 
700 0 # |a Brand Claire 
700 0 # |a Lenz Vicki