Consumer behavior and marketing action

In today's business world a better understanding of consumer's needs is essential to drive marketing strategies. The successes and failures of implementing marketing concepts and strategies are based primarily on the attempt to integrate the product's message. Two recent examples of c...

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Bibliographic Details
Main Author: Assael, Henry
Other Authors: Henry Assael
Language:Undetermined
English
Published: Cincinnati, Ohio South-Western College Pub. 2001
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Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh
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Summary:In today's business world a better understanding of consumer's needs is essential to drive marketing strategies. The successes and failures of implementing marketing concepts and strategies are based primarily on the attempt to integrate the product's message. Two recent examples of consumer-driven marketing actions: Saturn succeeded in establishing a strong cult-like following and its appeal to both utilitarian and hedonhic needs while McDonald's failed to shift consumer perceptations of its service orientation with the introduction of the Arch Deluxe sandwich. Consumer Behavior and Marketing Action 6E challenges students to understand the complexities of consumer needs and perceptions and translate them into effective marketing strategies
Physical Description:xviii, 718 p.
ill.
24 cm
ISBN:9789812401229
9812401229