Management meeting and exceeding customer expectations

This seventh edition of Management: Meeting and Exceeding Customer Expectations includes dramatic changes from previous editions. It is a more comprehensive survey of the principles and practices of management as they are currently being applied, in the United States and around the world. The conten...

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Bibliografische gegevens
Hoofdauteur: Plunkett, Warren R.
Andere auteurs: Warren R. Plunkett; Raymond F. Attner; Gemmy S. Allen
Taal:Undetermined
English
Gepubliceerd in: Cincinnati, Ohio South-Western/Thomson Learning 2002
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