Management meeting and exceeding customer expectations

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters'...

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Bibliographic Details
Main Author: Plunkett, Warren R.
Other Authors: Warren R. Plunkett; Raymond F. Attner; Gemmy S. Allen
Language:Undetermined
English
Published: Mason, OH Thomson/Southwestern 2008
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Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh