Interpersonal communication listening and responding

INTERPERSONAL COMMUNICATION: LISTENING AND RESPONDING explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening -- including culture, perceptions, and personal agendas -- are discussed, and...

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Bibliographic Details
Main Author: Collins, Sandra Dean
Other Authors: Sandra Dean Collins; James S. O'Rourke
Language:Undetermined
English
Published: Mason, OH South-Western Cengage Learning 2009
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Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh