Phone skills for the Information Age
This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...
Đã lưu trong:
| Tác giả chính: | |
|---|---|
| Ngôn ngữ: | Undetermined English |
| Được phát hành: |
New York
McGraw-Hill/Irwin
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| Những chủ đề: | |
| Các nhãn: |
Thêm thẻ
Không có thẻ, Là người đầu tiên thẻ bản ghi này!
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| LEADER | 01093nam a2200253Ia 4500 | ||
|---|---|---|---|
| 001 | TVU_19372 | ||
| 008 | 210423s9999 xx 000 0 und d | ||
| 020 | |a 0073017272 | ||
| 020 | |a 9780073017273 | ||
| 041 | |a eng | ||
| 082 | |a 651.73 | ||
| 082 | |b M111 | ||
| 100 | |a Dorothy Maxwell | ||
| 245 | 0 | |a Phone skills for the Information Age | |
| 245 | 0 | |c Dorothy Maxwell | |
| 260 | |a New York | ||
| 260 | |b McGraw-Hill/Irwin | ||
| 300 | |a x, 142 p. | ||
| 300 | |b ill. | ||
| 300 | |c 28 cm | ||
| 520 | |a This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary | ||
| 650 | |a Telephone in business; Telephone etiquette | ||
| 700 | |a Dorothy Maxwell | ||
| 980 | |a Trung tâm Học liệu Trường Đại học Trà Vinh | ||