Customer experience for dummies
A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps yo...
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| Langue: | Undetermined English |
| Publié: |
Hoboken, NJ
John Wiley & Sons, Inc.
2015
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| Résumé: | A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps you listen toyour customers and offers friendly, practical, andeasy-to-implement solutions for incorporating customer engagementinto your business plans and keep the crowds singing yourpraises |
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| Description matérielle: | xiv, 342 p. ill. 23 cm |
| Bibliographie: | Includes bibliographical references (pages 321-325) and index |
| ISBN: | 1118725603 9781118725603 |