Customer experience for dummies

A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps yo...

Täydet tiedot

Tallennettuna:
Bibliografiset tiedot
Päätekijä: Barnes, Roy A.
Muut tekijät: by Roy Barnes and Bob Kelleher
Kieli:Undetermined
English
Julkaistu: Hoboken, NJ John Wiley & Sons, Inc. 2015
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
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Yhteenveto:A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps you listen toyour customers and offers friendly, practical, andeasy-to-implement solutions for incorporating customer engagementinto your business plans and keep the crowds singing yourpraises
Ulkoasu:xiv, 342 p.
ill.
23 cm
Bibliografia:Includes bibliographical references (pages 321-325) and index
ISBN:1118725603
9781118725603