Customer experience for dummies

A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps yo...

Mô tả đầy đủ

Đã lưu trong:
Chi tiết về thư mục
Tác giả chính: Barnes, Roy A.
Tác giả khác: by Roy Barnes and Bob Kelleher
Ngôn ngữ:Undetermined
English
Được phát hành: Hoboken, NJ John Wiley & Sons, Inc. 2015
Những chủ đề:
Các nhãn: Thêm thẻ
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
Miêu tả
Tóm tắt:A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps you listen toyour customers and offers friendly, practical, andeasy-to-implement solutions for incorporating customer engagementinto your business plans and keep the crowds singing yourpraises
Mô tả vật lý:xiv, 342 p.
ill.
23 cm
Thư mục:Includes bibliographical references (pages 321-325) and index
số ISBN:1118725603
9781118725603