Customer experience for dummies
A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps yo...
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| Tác giả chính: | |
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| Tác giả khác: | |
| Ngôn ngữ: | Undetermined English |
| Được phát hành: |
Hoboken, NJ
John Wiley & Sons, Inc.
2015
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| Những chủ đề: | |
| Các nhãn: |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| LEADER | 01287nam a2200277Ia 4500 | ||
|---|---|---|---|
| 001 | TVU_27187 | ||
| 008 | 210423s9999 xx 000 0 und d | ||
| 020 | |a 1118725603 | ||
| 020 | |a 9781118725603 | ||
| 041 | |a eng | ||
| 082 | |a 658.812 | ||
| 082 | |b B261 | ||
| 100 | |a Barnes, Roy A. | ||
| 245 | 0 | |a Customer experience for dummies | |
| 245 | 0 | |c by Roy Barnes and Bob Kelleher | |
| 260 | |a Hoboken, NJ | ||
| 260 | |b John Wiley & Sons, Inc. | ||
| 260 | |c 2015 | ||
| 300 | |a xiv, 342 p. | ||
| 300 | |b ill. | ||
| 300 | |c 23 cm | ||
| 504 | |a Includes bibliographical references (pages 321-325) and index | ||
| 520 | |a A positive customer experience is absolutely essential tokeeping your business relevant. Today's business owners need toknow how to connect and engage with their customers through avariety of different channels, including online reviews and word ofmouth. Customer Experience For Dummies helps you listen toyour customers and offers friendly, practical, andeasy-to-implement solutions for incorporating customer engagementinto your business plans and keep the crowds singing yourpraises | ||
| 650 | |a Customer services; Customer relations; Relationship marketing | ||
| 700 | |a by Roy Barnes and Bob Kelleher | ||
| 980 | |a Trung tâm Học liệu Trường Đại học Trà Vinh | ||