Testing the influence of factors of customer relationship management on customer loyalty at Vietcombank Dong Nai branch

Κώδικας QR

Testing the influence of factors of customer relationship management on customer loyalty at Vietcombank Dong Nai branch

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Nguyễn Anh Đức
Άλλοι συγγραφείς:	Nguyễn Đông Phong
Μορφή:	Thesis
Γλώσσα:	Vietnamese
Έκδοση:	2018
Θέματα:	Kinh tế tài chính - Ngân hàng
Διαθέσιμο Online:	http://thuvien.ued.udn.vn/handle/TVDHSPDN_123456789/32191
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Thư viện lưu trữ:	Trường Đại học Sư phạm - Đại học Đà Nẵng

Παρόμοια τεκμήρια

Determinant factors influencing smartphone customer’s brand loyalty in Ho Chi Minh city
ανά: Nguyen, Thi Hong Nguyet
Έκδοση: (2025)

Solution to complete Customer relationship management at LPBANK Bank - Da Nang Branch
ανά: Pham, Thi Tai Nhi
Έκδοση: (2024)

Principles of customer relationship management
ανά: Baran, Roger J.
Έκδοση: (2008)

Customer relationship management : Concepts and technologies
ανά: Buttle, Francis
Έκδοση: (2015)

Electronic customer relationship management
Έκδοση: (2006)

Augmenting customer loyalty through customer experience management in the banking industry
ανά: Makudza, Forbes
Έκδοση: (2023)

The relationship of corporate social responsibility to customer loyalty-A study in Vietnam market
ανά: Nguyễn, Thị Phương Thảo, κ.ά.
Έκδοση: (2022)

The relationship of corporate social responsibility to customer loyalty-A study in Vietnam market
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2024)

Research on customer experience and customer loyalty in E-retailing
ανά: Ngo, Thi Khue Thu, κ.ά.
Έκδοση: (2024)

Customer relationship management /
ανά: Anderson, Kristin, 1962-
Έκδοση: (2002)

Customer Relationship Management
ανά: Kumar, V., κ.ά.
Έκδοση: (2020)

Social Customer Relationship Management
ανά: Alt, Rainer, κ.ά.
Έκδοση: (2020)

Quản lý quan hệ khách hàng = Customer relationship management
ανά: Nguyễn Văn Dung
Έκδοση: (2010)

Effective Sales Force Automation and Customer Relationship Management
ανά: Agnihotri, Raj
Έκδοση: (2010)

Factors affecting the loyalty of Da Nang customers to" doll eyes contact lens" brand
ανά: Nguyen, Tran Tram Anh
Έκδοση: (2022)

Customer Relationship Management Systems Handbook
ανά: Sharp, Duane
Έκδοση: (2009)

A Study On The Factors Affecting Customer Loyalty Towards May 10 Brand In Da Nang
ανά: Pham, Thi Nhi
Έκδοση: (2022)

Customer Relationship Management : Concept, Strategy, and Tools
ανά: Kumar, V, κ.ά.
Έκδοση: (2015)

Improving the customer relationship management of obox company
ανά: Than, Đang Huy
Έκδοση: (2022)

Customer Relationship Management ( 5th Edition)
ανά: D. Daniel, Prior, κ.ά.
Έκδοση: (2025)

The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry /
ανά: Heesup Han, Kisang Ryu. #1

Knowledge Management : Approaches to an Improved Customer Relationship Management
ανά: Wilde, Silvio
Έκδοση: (2015)

Marketing and Customer Loyalty. 1st ed. 2017
ανά: Cavallone, Mauro
Έκδοση: (2020)

Customer relationship marketing
ανά: Stone, Merlin
Έκδοση: (2000)

FACTORS AFFECTING THE DECISION TO USE E - BANKING SERVICES OF PERSONAL CUSTOMERS AT AGRIBANK - HAIPHONG BRANCH
ανά: Phạm, Thị Thu Hương
Έκδοση: (2025)

Analyzing The Role Of Brand Image And Customer Experience In Customer Loyalty Of The Coffee Industry In Buon Ma Thuot
ανά: Van, Thi Lien
Έκδοση: (2022)

Phát triển cho vay tiêu dùng tại VietComBank Quảng Nam
ανά: Phạm Doãn, Quốc
Έκδοση: (2014)

The strategic customer relationship management at Coop Mart in Vietnam
ανά: Nguyễn, Hoàng Tiến, κ.ά.
Έκδοση: (2022)

Effective Sales Force Automation and Customer Relationship Management
ανά: Agnihotri, Raj, κ.ά.
Έκδοση: (2012)

Customer Relationship Management: Concepts and Technologies (Fourth Edition)
ανά: Francis, Buttle, κ.ά.
Έκδοση: (2023)

THE RELATIONSHIP BETWEEN SERVICE QUALITY, PRICE PERCEPTION, CUSTOMER SATISFACTION AND CUSTOMER LOYALTY: A STUDY IN NGUOI BAN VANG – A PAWN SERVICE COMPANY IN HO CHI MINH CITY
ανά: Vo, Thi Quy, κ.ά.
Έκδοση: (2023)

Mối quan hệ giữa hình ảnh thương hiệu và lòng trung thành của khách hàng: Nghiên cứu trường hợp tại các ngân hàng thương mại Việt Nam = The relationship between brand image and customers' loyalty: Case study of commercial banks in Vietnam
ανά: Lữ, Phi Nga, κ.ά.
Έκδοση: (2022)

Ảnh hưởng của chất lượng dịch vụ lên lòng trung thành khách hàng tại Ngân hàng Ngoại thương Việt Nam Chi nhánh Sóc Trăng = Effect of service quality on customer loyalty to JSC Bank for Foreign Trade of Vietnam, Soc Trang branch
ανά: Nguyễn, Thị Thanh Liễu, κ.ά.
Έκδοση: (2022)

Data mining techniques : For marketing, sales, and customer relationship management
ανά: Linoff, Gordon S
Έκδοση: (2011)

Solutions to Improve Efficiency Customer Relationship Management of S- Tours Travel.
ανά: Van, Thi Hoai Linh
Έκδοση: (2025)

Solutions to Improve Efficiency Customer Relationship Management of Prudential Vietnam
ανά: Nguyen, Thi Thai Thao
Έκδοση: (2025)

The impact of cultural identity and attitude-to-brands on customer loyalty in Vietnamese context
ανά: Hoang, Long Vu Phi, κ.ά.
Έκδοση: (2025)

Complete Solution for Customer Relationship Management at BenThanh Tourist Company
ανά: Dang, Huu Duc
Έκδοση: (2025)

Phát triển cho vay tiêu dùng tại ngân hàng thương mại cổ phần ngoại thương Việt Nam (VIETCOMBANK)
ανά: Lê Minh Sơn
Έκδοση: (2018)

Impact of service quality on customer loyalty: a study on sales management software of Sapo Technology JSC.
ανά: Tran, Le Tu Khanh
Έκδοση: (2023)