The Relationship among Website Quality, Consumer Satisfaction, and Loyalty in Vietnamese Banking Sector
Recently, together with the development of information technology, banks have found and put into use more and more channels to deal with their customers, and one of them is the provision of websites to satisfy customers’ need. That is the reason why customer satisfaction in e-banking services is an...
Uloženo v:
Hlavní autoři: | Le, Van Huy, Pham, Dinh Tuyen |
---|---|
Médium: | Článek |
Jazyk: | English |
Vydáno: |
University of Economics Ho Chi Minh City
2023
|
On-line přístup: | http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=90783124-29d7-402b-a16a-4ebcd8a199d5 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115470 |
Tagy: |
Přidat tag
Žádné tagy, Buďte první, kdo otaguje tento záznam!
|
Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
---|
Podobné jednotky
-
THE EFFECTS OF WEBSITE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY TO ONLINE TRAVEL AGENCIES IN VIETNAM
Autor: Nguyen, Tran Nguyen Khai, a další
Vydáno: (2024) -
Enhancing Brand Loyalty Through Consumer-Celebrity Congruence in the Hospitality Sector
Autor: Nguyễn, Văn Anh, a další
Vydáno: (2024) -
Research on Swimming Pool Consumer Satisfaction and Loyalty: A casestudy of Zhangbei Civic Sports Center Swimming Pool
Autor: Wen, Chung Cheng
Vydáno: (2023) -
Brand equity and brand - Consumer relationship quality in Vietnam
Autor: Nguyễn, Thị Hồng Nguyệt
Vydáno: (2024) -
Impact of corporate social responsibility on reputation, trust, loyalty of the customers in the banking sector–Evidence in Dalat city
Autor: Nguyễn, Thị Phương Thảo, a další
Vydáno: (2022)