Loyalty myths : Hyped strategies that will put you out of business-- and proven tactics that really work

In Loyalty Myths, the authors have assembled 53 of the most common beliefs about customer loyalty – all of them wrong or misconceived! Each of the beliefs in this book is debunked with real-world examples. While other books speak in platitudes; this book is the only one to validate each proposition...

Popoln opis

Shranjeno v:
Bibliografske podrobnosti
Format: Knjiga
Jezik:Undetermined
Izdano: New Jersey John Wiley & Sons 2005
Teme:
Oznake: Označite
Brez oznak, prvi označite!
Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ