The Relationship among Website Quality, Consumer Satisfaction, and Loyalty in Vietnamese Banking Sector
Recently, together with the development of information technology, banks have found and put into use more and more channels to deal with their customers, and one of them is the provision of websites to satisfy customers’ need. That is the reason why customer satisfaction in e-banking services is an...
Αποθηκεύτηκε σε:
Κύριοι συγγραφείς: | Le, Van Huy, Pham, Dinh Tuyen |
---|---|
Μορφή: | Άρθρο |
Γλώσσα: | English |
Έκδοση: |
University of Economics Ho Chi Minh City
2023
|
Διαθέσιμο Online: | http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=90783124-29d7-402b-a16a-4ebcd8a199d5 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115470 |
Ετικέτες: |
Προσθήκη ετικέτας
Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!
|
Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
---|
Παρόμοια τεκμήρια
-
THE EFFECTS OF WEBSITE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY TO ONLINE TRAVEL AGENCIES IN VIETNAM
ανά: Nguyen, Tran Nguyen Khai, κ.ά.
Έκδοση: (2024) -
Enhancing Brand Loyalty Through Consumer-Celebrity Congruence in the Hospitality Sector
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2024) -
Research on Swimming Pool Consumer Satisfaction and Loyalty: A casestudy of Zhangbei Civic Sports Center Swimming Pool
ανά: Wen, Chung Cheng
Έκδοση: (2023) -
Brand equity and brand - Consumer relationship quality in Vietnam
ανά: Nguyễn, Thị Hồng Nguyệt
Έκδοση: (2024) -
Impact of corporate social responsibility on reputation, trust, loyalty of the customers in the banking sector–Evidence in Dalat city
ανά: Nguyễn, Thị Phương Thảo, κ.ά.
Έκδοση: (2022)