Knowledge Management : Approaches to an Improved Customer Relationship Management

Knowledge Management : Approaches to an Improved Customer Relationship Management

This book focuses on theoretical and practical applications of Knowledge Management and Customer Relationship Management, including a case study that investigates knowledge management in both the administrative and the operational area of a concrete company.

Đã lưu trong:
Chi tiết về thư mục
Tác giả chính: Wilde, Silvio
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: Springer Berlin 2015
Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41138
Các nhãn: Thêm thẻ
Không có thẻ, Là người đầu tiên thẻ bản ghi này!
Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
id oai:scholar.dlu.edu.vn:DLU123456789-41138
record_format dspace
spelling oai:scholar.dlu.edu.vn:DLU123456789-411382023-11-11T05:15:36Z Knowledge Management : Approaches to an Improved Customer Relationship Management Wilde, Silvio This book focuses on theoretical and practical applications of Knowledge Management and Customer Relationship Management, including a case study that investigates knowledge management in both the administrative and the operational area of a concrete company. 2015-04-22T09:20:52Z 2015-04-22T09:20:52Z 2010 Book 9783642164743 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41138 en application/pdf Springer Berlin
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
description This book focuses on theoretical and practical applications of Knowledge Management and Customer Relationship Management, including a case study that investigates knowledge management in both the administrative and the operational area of a concrete company.
format Book
author Wilde, Silvio
spellingShingle Wilde, Silvio
Knowledge Management : Approaches to an Improved Customer Relationship Management
author_facet Wilde, Silvio
author_sort Wilde, Silvio
title Knowledge Management : Approaches to an Improved Customer Relationship Management
title_short Knowledge Management : Approaches to an Improved Customer Relationship Management
title_full Knowledge Management : Approaches to an Improved Customer Relationship Management
title_fullStr Knowledge Management : Approaches to an Improved Customer Relationship Management
title_full_unstemmed Knowledge Management : Approaches to an Improved Customer Relationship Management
title_sort knowledge management : approaches to an improved customer relationship management
publisher Springer Berlin
publishDate 2015
url https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41138
_version_ 1782539477770567680

Những quyển sách tương tự