Knowledge Management : Approaches to an Improved Customer Relationship Management
This book focuses on theoretical and practical applications of Knowledge Management and Customer Relationship Management, including a case study that investigates knowledge management in both the administrative and the operational area of a concrete company.
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Định dạng: | Sách |
Ngôn ngữ: | English |
Được phát hành: |
Springer Berlin
2015
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Truy cập trực tuyến: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41138 |
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Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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oai:scholar.dlu.edu.vn:DLU123456789-411382023-11-11T05:15:36Z Knowledge Management : Approaches to an Improved Customer Relationship Management Wilde, Silvio This book focuses on theoretical and practical applications of Knowledge Management and Customer Relationship Management, including a case study that investigates knowledge management in both the administrative and the operational area of a concrete company. 2015-04-22T09:20:52Z 2015-04-22T09:20:52Z 2010 Book 9783642164743 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41138 en application/pdf Springer Berlin |
institution |
Thư viện Trường Đại học Đà Lạt |
collection |
Thư viện số |
language |
English |
description |
This book focuses on theoretical and practical applications of Knowledge Management and Customer Relationship Management, including a case study that investigates knowledge management in both the administrative and the operational area of a concrete company. |
format |
Book |
author |
Wilde, Silvio |
spellingShingle |
Wilde, Silvio Knowledge Management : Approaches to an Improved Customer Relationship Management |
author_facet |
Wilde, Silvio |
author_sort |
Wilde, Silvio |
title |
Knowledge Management : Approaches to an Improved Customer Relationship Management |
title_short |
Knowledge Management : Approaches to an Improved Customer Relationship Management |
title_full |
Knowledge Management : Approaches to an Improved Customer Relationship Management |
title_fullStr |
Knowledge Management : Approaches to an Improved Customer Relationship Management |
title_full_unstemmed |
Knowledge Management : Approaches to an Improved Customer Relationship Management |
title_sort |
knowledge management : approaches to an improved customer relationship management |
publisher |
Springer Berlin |
publishDate |
2015 |
url |
https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41138 |
_version_ |
1782539477770567680 |