Principles of Marketing

Chapter Preview: This chapter introduces you to the basic concepts of marketing. We start with the question, What is marketing? Simply put, marketing is managing profitable customer relationships. The aim of marketing is to create value for customers and capture value from customers in return....

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Những tác giả chính: Kotler, Philip, Armstrong, Gary
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: 2015
Những chủ đề:
Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41246
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spelling oai:scholar.dlu.edu.vn:DLU123456789-412462023-11-11T05:29:29Z Principles of Marketing Kotler, Philip Armstrong, Gary Marketing Chapter Preview: This chapter introduces you to the basic concepts of marketing. We start with the question, What is marketing? Simply put, marketing is managing profitable customer relationships. The aim of marketing is to create value for customers and capture value from customers in return. Next we discuss the five steps in the marketing process—from understanding customer needs, to designing customerdriven marketing strategies and integrated marketing programs, to building customer relationships and capturing value for the firm. Finally, we discuss the major trends and forces affecting marketing in this age of customer relationships. Understanding these basic concepts... 2015-05-13T02:02:38Z 2015-05-13T02:02:38Z 2006 Book 978-0-13-216712-3 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41246 en application/pdf
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
topic Marketing
spellingShingle Marketing
Kotler, Philip
Armstrong, Gary
Principles of Marketing
description Chapter Preview: This chapter introduces you to the basic concepts of marketing. We start with the question, What is marketing? Simply put, marketing is managing profitable customer relationships. The aim of marketing is to create value for customers and capture value from customers in return. Next we discuss the five steps in the marketing process—from understanding customer needs, to designing customerdriven marketing strategies and integrated marketing programs, to building customer relationships and capturing value for the firm. Finally, we discuss the major trends and forces affecting marketing in this age of customer relationships. Understanding these basic concepts...
format Book
author Kotler, Philip
Armstrong, Gary
author_facet Kotler, Philip
Armstrong, Gary
author_sort Kotler, Philip
title Principles of Marketing
title_short Principles of Marketing
title_full Principles of Marketing
title_fullStr Principles of Marketing
title_full_unstemmed Principles of Marketing
title_sort principles of marketing
publishDate 2015
url https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41246
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