Long Term Warranty and After Sales Service: Concept, Policies and Cost Models

This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as thes...

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Chi tiết về thư mục
Những tác giả chính: Rahman, Anisur, Chattopadhyay, Gopinath
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: Springer 2015
Những chủ đề:
Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59421
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Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
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spelling oai:scholar.dlu.edu.vn:DLU123456789-594212023-11-11T06:39:42Z Long Term Warranty and After Sales Service: Concept, Policies and Cost Models Rahman, Anisur Chattopadhyay, Gopinath Consumer protection Warranty Customer services This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable service, and protect them from defects and the potentially high costs of repairs. 2015-12-14T01:19:45Z 2015-12-14T01:19:45Z 2015 Book 978-3-319-16271-3 978-3-319-16270-6 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59421 en application/pdf Springer
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
topic Consumer protection
Warranty
Customer services
spellingShingle Consumer protection
Warranty
Customer services
Rahman, Anisur
Chattopadhyay, Gopinath
Long Term Warranty and After Sales Service: Concept, Policies and Cost Models
description This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable service, and protect them from defects and the potentially high costs of repairs.
format Book
author Rahman, Anisur
Chattopadhyay, Gopinath
author_facet Rahman, Anisur
Chattopadhyay, Gopinath
author_sort Rahman, Anisur
title Long Term Warranty and After Sales Service: Concept, Policies and Cost Models
title_short Long Term Warranty and After Sales Service: Concept, Policies and Cost Models
title_full Long Term Warranty and After Sales Service: Concept, Policies and Cost Models
title_fullStr Long Term Warranty and After Sales Service: Concept, Policies and Cost Models
title_full_unstemmed Long Term Warranty and After Sales Service: Concept, Policies and Cost Models
title_sort long term warranty and after sales service: concept, policies and cost models
publisher Springer
publishDate 2015
url https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59421
_version_ 1782549537772011520