Equality in managing service delivery /

This book is divided into eight parts: Why equal opportunities in service delivery?; How services can discriminate; What the law requires; Identifying needs: involving the public; Developing and implementing equal opportunities policies in service delivery; Developing performance indicators and moni...

Cur síos iomlán

Đã lưu trong:
Sonraí Bibleagrafaíochta
Príomhúdar: Collier, Rohan, 1945-
Formáid: Leabhar
Teanga:English
Foilsithe: Buckingham ; Philadelphia : Open University Press, 1998.
Ábhair:
Clibeanna: Cuir Clib Leis
Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!
Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng
Cur Síos
Achoimre:This book is divided into eight parts: Why equal opportunities in service delivery?; How services can discriminate; What the law requires; Identifying needs: involving the public; Developing and implementing equal opportunities policies in service delivery; Developing performance indicators and monitoring for equalities; Reviewing and chinging services; and Barriers to achieving equalities in service delivery.
Cur Síos Fisiciúil:vii, 150 p. : ill. ; 23cm.
ISBN:0335197299