Equality in managing service delivery /

This book is divided into eight parts: Why equal opportunities in service delivery?; How services can discriminate; What the law requires; Identifying needs: involving the public; Developing and implementing equal opportunities policies in service delivery; Developing performance indicators and moni...

पूर्ण विवरण

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Collier, Rohan, 1945-
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: Buckingham ; Philadelphia : Open University Press, 1998.
विषय:
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विवरण
सारांश:This book is divided into eight parts: Why equal opportunities in service delivery?; How services can discriminate; What the law requires; Identifying needs: involving the public; Developing and implementing equal opportunities policies in service delivery; Developing performance indicators and monitoring for equalities; Reviewing and chinging services; and Barriers to achieving equalities in service delivery.
भौतिक वर्णन:vii, 150 p. : ill. ; 23cm.
आईएसबीएन:0335197299