Phone skills for the information age

Phone skills for the information age

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This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...

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Hlavní autor: Maxwell, Dorothy
Médium: Kniha
Jazyk:Undetermined
Vydáno: New York McGraw-Hill 2006
Témata:
Telephone in business,Telephone etiquette,Điện thoại trong kinh doanh
Tagy: Přidat tag
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
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Shrnutí:This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.

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