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Phone skills for the information age

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...

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Bibliographic Details
Main Author: Maxwell, Dorothy
Format: Book
Language:Undetermined
Published: New York McGraw-Hill 2006
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Institutions: Trung tâm Học liệu Trường Đại học Cần Thơ