Phone skills for the information age

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...

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書目詳細資料
主要作者: Maxwell, Dorothy
格式: 圖書
語言:Undetermined
出版: New York McGraw-Hill 2006
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
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245 0 |a Phone skills for the information age 
245 0 |c Dorothy Maxwell 
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260 |b McGraw-Hill 
260 |c 2006 
520 |a This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. 
650 |a Telephone in business,Telephone etiquette,Điện thoại trong kinh doanh 
904 |i Tuyến 
910 |a Sách kèm theo đĩa CD có số AV.003559 
980 |a Trung tâm Học liệu Trường Đại học Cần Thơ