The world of customer service

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The world of customer service

For continued customer loyalty, every member of an organization needs to be involved in delivering excellent customer service. The World of Customer Service 2E teaches exemplary customer service tactics used by professionals in all types of organizations. Reflecting current concepts and tips, this p...

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Detalhes bibliográficos
Autor principal:	Gibson-Odgers, Pattie
Formato:	Livro
Idioma:	Undetermined
Publicado em:	Mason, Ohio Thomson 2008
Assuntos:	Customer services,Dịch vụ chăm sóc khách hàng
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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