Emotion marketing : The Hallmark way of winning customers for life

This book provides business readers with their first in-depth analysis of Hallmark's uncanny ability to forge lasting emotional bonds with a huge and devoted customer base that spans generations. More importantly, it describes original Emotion Marketing principles and techniques that you can pu...

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Bibliografiset tiedot
Päätekijä: Robinette, Scott
Aineistotyyppi: Kirja
Kieli:Undetermined
Julkaistu: New York McGraw-Hill 2001
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
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245 0 |a Emotion marketing : 
245 4 |b The Hallmark way of winning customers for life 
245 0 |c Scott Robinette, Claire Brand, Vicki Lenz 
260 |a New York 
260 |b McGraw-Hill 
260 |c 2001 
520 |a This book provides business readers with their first in-depth analysis of Hallmark's uncanny ability to forge lasting emotional bonds with a huge and devoted customer base that spans generations. More importantly, it describes original Emotion Marketing principles and techniques that you can put to work in you company. 
650 |a Tiếp thị,Marketing,Customer relations,Consumer satisfaction,Quan hệ khách hàng 
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980 |a Trung tâm Học liệu Trường Đại học Cần Thơ