It’s all about service : how to lead your people to care for your customers

This book shows senior leaders, managers, and supervisors how to develop a managerial style that combines teamwork, trust, listening, forethought, and ethics to nurture a happy workforce and improve customer service. Built on the foundations of the servant-leadership model, the book offers effective...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Pelletier, Ray
التنسيق: كتاب
اللغة:Undetermined
منشور في: Hoboken, N.J. John Wiley & Sons, Inc. 2005
الموضوعات:
الوسوم: إضافة وسم
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