It’s all about service :

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It’s all about service : how to lead your people to care for your customers

This book shows senior leaders, managers, and supervisors how to develop a managerial style that combines teamwork, trust, listening, forethought, and ethics to nurture a happy workforce and improve customer service. Built on the foundations of the servant-leadership model, the book offers effective...

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Detalhes bibliográficos
Autor principal:	Pelletier, Ray
Formato:	Livro
Idioma:	Undetermined
Publicado em:	Hoboken, N.J. John Wiley & Sons, Inc. 2005
Assuntos:	Customer relations,Interpersonal relations,Leadership,Teams in the workplace,Employee empowerment,Quan hệ khách hàng,Quan hệ cá nhân
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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