Call Center Operation : Design, operation, and maintenance
Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff,...
محفوظ في:
| المؤلف الرئيسي: | Sharp, Duane E. |
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| التنسيق: | كتاب |
| اللغة: | Undetermined |
| منشور في: |
Amsterdam
Digital Press
2003
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| الموضوعات: | |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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مواد مشابهة
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منشور في: (2010) -
Call Center Operation: Design, Operation, and Maintenance
بواسطة: Sharp, Duane
منشور في: (2011) -
Global Communications & Innovations in ICT / CALL
منشور في: (2015) -
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