Call Center Operation :

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Call Center Operation : Design, operation, and maintenance

Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff,...

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书目详细资料
主要作者:	Sharp, Duane E.
格式:	图书
语言:	Undetermined
出版:	Amsterdam Digital Press 2003
主题:	Call centers,Gọi trung tâm Management,Quản lý
标签:	添加标签没有标签, 成为第一个标记此记录!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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