Call Center Operation :

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Call Center Operation : Design, operation, and maintenance

Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff,...

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Bibliografske podrobnosti
Glavni avtor:	Sharp, Duane E.
Format:	Knjiga
Jezik:	Undetermined
Izdano:	Amsterdam Digital Press 2003
Teme:	Call centers,Gọi trung tâm Management,Quản lý
Oznake:	Označite Brez oznak, prvi označite!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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