Call Center Operation :

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Call Center Operation : Design, operation, and maintenance

Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff,...

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Библиографические подробности
Главный автор:	Sharp, Duane E.
Формат:	‌
Язык:	Undetermined
Опубликовано:	Amsterdam Digital Press 2003
Предметы:	Call centers,Gọi trung tâm Management,Quản lý
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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