Lean library management : eleven strategies for reducing costs and improving customer services
Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. In this book, author shows readers how to apply Lean principles and practices how making small, simple changes in everyday routines will reap large time- and money-sa...
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New York
Neal-Schuman Publishers
2011
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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