Lean library management : eleven strategies for reducing costs and improving customer services

Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. In this book, author shows readers how to apply Lean principles and practices how making small, simple changes in everyday routines will reap large time- and money-sa...

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Chi tiết về thư mục
Tác giả chính:	Huber, John J.
Định dạng:	Sách
Ngôn ngữ:	Undetermined
Được phát hành:	New York Neal-Schuman Publishers 2011
Những chủ đề:	Library administration,Libraries,Public services (Libraries),Quản lý hành chính thư viện,Thư viện,Các dịch vụ công (thư viện) Cost control,Kiểm soát chi phí
Các nhãn:	Thêm thẻ Không có thẻ, Là người đầu tiên thẻ bản ghi này!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ


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100			\|a Huber, John J.
245		0	\|a Lean library management :
245		0	\|b eleven strategies for reducing costs and improving customer services
245		0	\|c John J. Huber
260			\|a New York
260			\|b Neal-Schuman Publishers
260			\|c 2011
520			\|a Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. In this book, author shows readers how to apply Lean principles and practices how making small, simple changes in everyday routines will reap large time- and money-saving results. Readers learn how to: create a culture of change, define and streamline library service delivery chains, transform everyday operations like placing customer reserves and technical service processes, implement performance measures that can drive continuous improvement, apply Lean techniques in digital operations
650			\|a Library administration,Libraries,Public services (Libraries),Quản lý hành chính thư viện,Thư viện,Các dịch vụ công (thư viện)
650			\|x Cost control,Kiểm soát chi phí
910			\|a Huỳnh Mai
980			\|a Trung tâm Học liệu Trường Đại học Cần Thơ

Lean library management : eleven strategies for reducing costs and improving customer services

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