Lean library management : eleven strategies for reducing costs and improving customer services
Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. In this book, author shows readers how to apply Lean principles and practices how making small, simple changes in everyday routines will reap large time- and money-sa...
সংরক্ষণ করুন:
| প্রধান লেখক: | |
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| বিন্যাস: | গ্রন্থ |
| ভাষা: | Undetermined |
| প্রকাশিত: |
New York
Neal-Schuman Publishers
2011
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| বিষয়গুলি: | |
| ট্যাগগুলো: |
ট্যাগ যুক্ত করুন
কোনো ট্যাগ নেই, প্রথমজন হিসাবে ট্যাগ করুন!
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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| সংক্ষিপ্ত: | Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. In this book, author shows readers how to apply Lean principles and practices how making small, simple changes in everyday routines will reap large time- and money-saving results. Readers learn how to: create a culture of change, define and streamline library service delivery chains, transform everyday operations like placing customer reserves and technical service processes, implement performance measures that can drive continuous improvement, apply Lean techniques in digital operations |
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