Lean library management : eleven strategies for reducing costs and improving customer services

Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. In this book, author shows readers how to apply Lean principles and practices how making small, simple changes in everyday routines will reap large time- and money-sa...

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Detalhes bibliográficos
Autor principal: Huber, John J.
Formato: Livro
Idioma:Undetermined
Publicado em: New York Neal-Schuman Publishers 2011
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