Marketing for hospitality and tourism

PART I: UNDERSTANDING THE HOSPITALITY AND TOURISM MARKETING PROCESS 1. Introduction: Marketing for Hospitality and Tourism 2. Service Characteristics of hospitality and Tourism Marketing 3. The Role of Marketing in Strategic Planning PART II: DEVELOPING HOSPITALITY AND TOURISM MARKETING OPPORTUNITIE...

Täydet tiedot

Tallennettuna:
Bibliografiset tiedot
Päätekijä: Kotler, Philip
Aineistotyyppi: Kirja
Kieli:Undetermined
Julkaistu: Boston Pearson 2014
Aiheet:
Tagit: Lisää tagi
Ei tageja, Lisää ensimmäinen tagi!
Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
Kuvaus
Yhteenveto:PART I: UNDERSTANDING THE HOSPITALITY AND TOURISM MARKETING PROCESS 1. Introduction: Marketing for Hospitality and Tourism 2. Service Characteristics of hospitality and Tourism Marketing 3. The Role of Marketing in Strategic Planning PART II: DEVELOPING HOSPITALITY AND TOURISM MARKETING OPPORTUNITIES AND STRATEGIES 4. The Marketing Environment 5. Marketing Information Systems and Marketing Research 6. Consumer markets and Consumer Buying Behavior 7. Organizational Buyer Behavior of Group Market 8. Market Segmentation, Targeting, and Positioning PART III: MANAGING HOSPITALITY AND TOURISM MARKETING 9. Destination Marketing 10. Next Year's Marketing Plan PART IV: DEVELOPING THE HOSPITALITY AND TOURISM MAKRETING MIX 11. Designing and Managing Products 12. Internal marketing 13. Pricing Products: Pricing Considerations, Approaches, and Strategy 14. Distribution Channels 15. Promoting Products: Communication and Promotion Policy and Advertising 16. Promoting Products: Public Relations and Sales Promotion 17. Professional Sales 18. Direct and Online Marketing: Building Customer Relationships