Market-based management Strategies for growing customer value and probability

A central theme of this book is a discernible relationship between market orientation, customer satisfaction, and probability. This book is built around a commiment to a market orientation and the market management practices needed to create a superior value for customers and profitable growth for a...

Descrición completa

Gardado en:
Detalles Bibliográficos
Autor Principal: Best, Roger J
Formato: Libro
Idioma:Undetermined
Publicado: London Prentice-Hall International c1997
Những chủ đề:
Các nhãn: Engadir etiqueta
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
Descripción
Tóm tắt:A central theme of this book is a discernible relationship between market orientation, customer satisfaction, and probability. This book is built around a commiment to a market orientation and the market management practices needed to create a superior value for customers and profitable growth for a business. A common thrust throughout this book is the goal of building market-based strategies that positively impact customer value and probability