The ultimate question 2.0 : How net promoter companies thrive in a customer-driven world
In this thoroughly updated and expanded edition, Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and competitive results. With his trademark clarity, Reichheld: Defines the fundame...
সংরক্ষণ করুন:
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| বিন্যাস: | গ্রন্থ |
| ভাষা: | Undetermined |
| প্রকাশিত: |
Boston, Mass.
Harvard Business Press
2011
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| বিষয়গুলি: | |
| ট্যাগগুলো: |
ট্যাগ যুক্ত করুন
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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