Réussir la qualité de service: Plaidoyer pour la performance réalisée avec discipline et innovation

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Réussir la qualité de service: Plaidoyer pour la performance réalisée avec discipline et innovation

Le mouvement qualité est irréversible et transformera notre manière de gérer les entreprises de service tandis que la "quatité totale" ne sera qu'une mode et n'aura été qu'un instrument pour réaliser des objectifs tactique plutôt que stratégiques de la performance,...

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书目详细资料
主要作者:	Alain, Marcel
格式:	图书
语言:	Undetermined
出版:	Montréal, Canada AMS 1998
主题:	Management,Organizational effectiveness
标签:	添加标签没有标签, 成为第一个标记此记录!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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