What is total quality control? The Japanese way

This worldwide bestseller, which has enabled large and small companies to increase profits, reduce labor strife, and improve customer relations, teaches the management techniques that have made the Japanese global business leaders.

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Detalhes bibliográficos
Autor principal: Ishikawa, Kaoru
Formato: Livro
Idioma:Undetermined
Publicado em: Englewood Cliffs, N.J. Prentice-Hall 1985
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