What is total quality control? The Japanese way

This worldwide bestseller, which has enabled large and small companies to increase profits, reduce labor strife, and improve customer relations, teaches the management techniques that have made the Japanese global business leaders.

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Detalles Bibliográficos
Autor principal: Ishikawa, Kaoru
Formato: Libro
Lenguaje:Undetermined
Publicado: Englewood Cliffs, N.J. Prentice-Hall 1985
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