What is total quality control? The Japanese way
This worldwide bestseller, which has enabled large and small companies to increase profits, reduce labor strife, and improve customer relations, teaches the management techniques that have made the Japanese global business leaders.
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| Auteur principal: | Ishikawa, Kaoru |
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| Format: | Livre |
| Langue: | Undetermined |
| Publié: |
Englewood Cliffs, N.J.
Prentice-Hall
1985
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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