The Baldrige quality system : the do-it-yourself way to transform your business

This guide demonstrates how the use of the Baldridge quality control system can help businesses grasp the elusive concepts of quality improvement. It demonstrates how to use the Baldridge application process to enhance the performance of any organization.

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Detalles Bibliográficos
Autor principal: George, Stephen
Formato: Libro
Lenguaje:Undetermined
Publicado: New York J. Wiley & Sons 1992
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