Detail process charting : speaking the language of process / Ben B. Graham.
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| 1. autor: | |
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| Format: | Sách giấy |
| Wydane: |
Hoboken, N.J. :
Wiley,
c2004.
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| Hasła przedmiotowe: | |
| Dostęp online: | Table of contents Contributor biographical information Publisher description |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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Spis treści:
- Introduction
- Who is involved in process improvement?
- Defining a process improvement project
- Gathering the facts
- Process chart format
- Process chart building blocks
- Charting business processes
- Using process charts
- Process chart stories.