Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /

Lignende værker

• Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
  af: Clemes, Michael D.
• Hotel pricing in a social world
  af: McGuire, Kelly Ann
  Udgivet: (2016)
• Predicting Customer Sentiment with Vietnamese Hotel Services by LSTM Model
  af: Bui, Khanh Linh, et al.
  Udgivet: (2023)
• Customer service :
  af: Timm, Paul R.
  Udgivet: (2005)
• Hotel pricing in a social world : driving value in the digital economy /
  af: McGuire, Kelly Ann.
  Udgivet: (2016)