Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /

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Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /

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Détails bibliographiques
Auteur principal:	Noone, Breffni M.
Autres auteurs:	Lee, Chung Hun.
Format:	Article
Langue:	English
Sujets:	Customer satisfaction Hotels Overbooking Overcompensation Repatronage intentions Revenue management
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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