Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /

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Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Noone, Breffni M.
Άλλοι συγγραφείς:	Lee, Chung Hun.
Μορφή:	Άρθρο
Γλώσσα:	English
Θέματα:	Customer satisfaction Hotels Overbooking Overcompensation Repatronage intentions Revenue management
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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