Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /

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Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /

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Bibliografiset tiedot
Päätekijä:	Noone, Breffni M.
Muut tekijät:	Lee, Chung Hun.
Aineistotyyppi:	Artikkeli
Kieli:	English
Aiheet:	Customer satisfaction Hotels Overbooking Overcompensation Repatronage intentions Revenue management
Tagit:	Lisää tagi Ei tageja, Lisää ensimmäinen tagi!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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