Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /

Código QR

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /

Guardado en:

Detalles Bibliográficos
Autor principal:	Clemes, Michael D.
Otros Autores:	Gan, Christopher., Ren, Min.
Formato:	Artículo
Lenguaje:	English
Materias:	Behavioral intentions Customer satisfaction Motel industry Service quality
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

Ejemplares similares

Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : Moderating role of perceived price /
por: Ryu, Kisang.

Hotel/motel operations :
por: Weissinger, Suzanne Stewart
Publicado: (2000)

Destination Revisit Intention: The effects of Satisfaction, Overall Destination Image, Frequency of Past behavior and Switching cost
por: Tran, Luong Nguyet
Publicado: (2018)

Servicescape and customer behavioral intentions – A study in the aviation sector
por: Nguyễn, Văn Anh, et al.
Publicado: (2024)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
por: Nguyen, Le Ngoc Tram, et al.
Publicado: (2022)

Hotel and motel management and operations
por: Gray, William S.
Publicado: (2003)

Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /
por: Noone, Breffni M.

Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
por: Huynh, Ba Thuy Dieu
Publicado: (2025)

Solutions to Enhance Customer Satisfaction with Tour Sales Service at S - Tours Travel Company
por: Vo, Thuy Hien
Publicado: (2025)

Creating value for customers :
por: Band, William A.
Publicado: (1991)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
por: Ha, Thi Tam Trang
Publicado: (2022)

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
por: Gazzoli, Gabriel.

A study on customer satisfaction with website design service quality in Da Nang city
por: Vo, Nguyen Thuy Tram
Publicado: (2024)

Survey of factors afecting customer satisfaction on etsy website for us market
por: Tran, Thi Nhu Phuong
Publicado: (2022)

THE INFLUENCE OF FOOD IMAGE ON TOURIST SATISFACTION AND WORD-OF-MOUTH INTENTION: THE CASE OF DALAT, LAM DONG PROVINCE, VIETNAM
por: Nguyen, Thi Thanh Ngan
Publicado: (2024)

Customer satisfaction measurement and management : using the voice of the customer /
por: Naumann, Earl, 1946-
Publicado: (1995)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
por: Tran, Thien Vu, et al.
Publicado: (2025)

The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam
por: Nguyễn, Thị Thanh Ngân
Publicado: (2023)

Customer service :
por: Timm, Paul R.
Publicado: (2005)

Roles of customer experience toward customer satisfaction in the beauty industry
por: Le, Thi Hai Van
Publicado: (2023)

Solutions to Enhance Customer Satisfaction with Room Sales Services at Vietrend Travel Company
por: Nguyen, Huynh Van Anh
Publicado: (2025)

Impact of Total Quality Management Approaches in Retaining and Increasing Customer Satisfaction
por: Cavaliere, L. P. L., et al.
Publicado: (2022)

Customer-focused quality :
por: Hinton, Tom
Publicado: (1994)

Customer Satisfaction On The Online Service At Tong Luc Technology And Communication Company
por: Tran, Thi Hanh Trinh
Publicado: (2022)

The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry /
por: Heesup Han, Kisang Ryu. #1

The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
por: Kim, Hyun Jeong.

The Research On Factors Leading To Customer Satisfaction When Buying Products On Website Dngbike.com
por: Nguyen, Thi Le Quyen
Publicado: (2022)

Evaluating The Levels Of Customer Satisfaction With The Real Estate Broker Consulting Service In Da Nang
por: Tran, Tram Anh
Publicado: (2022)

The roles of student’s university brand trust, identity and commitment in the relationship between university reputation and behavioral intention : Doctor of Philosophy - Major: Business adminnistration
por: Bùi, Huy Khôi
Publicado: (2021)

Impact of service quatity on the customer satisfaction: case study at tuan hoa limited company
por: Dang, Thi Thanh Truc
Publicado: (2022)

Factors Affecting Customer Satisfaction In The Virtual Supermarket: A Case Study Of Vinmart Supermarket In Vietnam
por: Le, Thi Hong Nhung
Publicado: (2022)

Perceived Risk And Its Role In The Influence Of Brand Awareness, Brand Trust On Purchase Intention: A Study Of Mobifone Customers
por: Vo, Kim Thu
Publicado: (2022)

Research on the customer satisfaction using mobile banking service of HDbank, a survey at HDbank Tam Ky- Quang Nam branch
por: Nguyen, Tan Huy
Publicado: (2022)

The Relationship between corporate social responsibility and the purchase intention of customers - Case study of telecommunications products and service in Da Nang merket
por: Le, Thi Phuong
Publicado: (2022)

The effects of relational benefits on customers' perception of favorable inequity, affective commitment, repurchase intention in full-service restaurants /
por: Kim, Wansoo.

Family restaurant brand personality and its impact on customer's emotion, satisfaction, brand loyalty /
por: Lee, Yong Ki.

Your customer rules!
por: Price, Bill
Publicado: (2015)

The Influence Of Brand Equity On Natural Cosmetics Purchase Intention Of Generation Z Female Customers
por: Lam, Tam Nhi
Publicado: (2022)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
por: Price, Bill, 1950-
Publicado: (2015)

Research on customer experience and customer loyalty in E-retailing
por: Ngo, Thi Khue Thu, et al.
Publicado: (2024)