Difficult conversations : craft a clear message, manage emotions, focus on a solution, Harvard Business School.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.Difficult Conversations walks you...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Harvard Business Review
التنسيق: كتاب
اللغة:English
منشور في: Boston : Harvard Business Review Press, 2016.
سلاسل:20-minute manager series
الموضوعات:
الوسوم: إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng