Anticipate : know what your customers need before they do /
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons,
c2013.
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| Subjects: | |
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| Institutions: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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| Physical Description: | v, 218 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781118356913 (cloth : alk. paper) 9781118417218 (ebk.) 9781118420232 (ebk.) 9781118434086 (ebk.) |


