Six Sigma for Transactions and Service /

Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. However, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and analytical tools. T...

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Xehetasun bibliografikoak
Egile nagusia: S.Goel Parveen
Beste egile batzuk: Gupta Praveen, Jain Rajeev
Formatua: Liburua
Hizkuntza:Vietnamese
Argitaratua: American : McGraw -Hill , 2004
Edizioa:In lần thứ 1
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