Management meeting and exceeding customer expectations

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters'...

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Detalles Bibliográficos
Autor Principal: Plunkett, Warren R.
Outros autores: Warren R. Plunkett; Raymond F. Attner; Gemmy S. Allen
Idioma:Undetermined
English
Publicado: Mason, OH Thomson/Southwestern 2008
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