Management meeting and exceeding customer expectations

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters'...

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Bibliografiske detaljer
Hovedforfatter: Plunkett, Warren R.
Andre forfattere: Warren R. Plunkett; Raymond F. Attner; Gemmy S. Allen
Sprog:Undetermined
English
Udgivet: Mason, OH Thomson/Southwestern 2008
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