Management meeting and exceeding customer expectations
MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters'...
Đã lưu trong:
| Tác giả chính: | |
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| Tác giả khác: | |
| Ngôn ngữ: | Undetermined English |
| Được phát hành: |
Mason, OH
Thomson/Southwestern
2008
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| Những chủ đề: | |
| Các nhãn: |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| LEADER | 01243nam a2200277Ia 4500 | ||
|---|---|---|---|
| 001 | TVU_15325 | ||
| 008 | 210423s9999 xx 000 0 und d | ||
| 020 | |a 0324536852 | ||
| 020 | |a 9780324536850 | ||
| 041 | |a eng | ||
| 082 | |a 658.4 | ||
| 082 | |b W109 | ||
| 100 | |a Plunkett, Warren R. | ||
| 245 | 0 | |a Management | |
| 245 | 0 | |b meeting and exceeding customer expectations | |
| 245 | 0 | |c Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen | |
| 260 | |a Mason, OH | ||
| 260 | |b Thomson/Southwestern | ||
| 260 | |c 2008 | ||
| 300 | |a xxix, 704 tr. | ||
| 300 | |b ill. | ||
| 300 | |c 27 cm | ||
| 520 | |a MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership | ||
| 650 | |a Management | ||
| 700 | |a Warren R. Plunkett; Raymond F. Attner; Gemmy S. Allen | ||
| 980 | |a Trung tâm Học liệu Trường Đại học Trà Vinh | ||