Principles of hotel front office operations
This fully updated second edition has been revised to include recent developments in the industry and ends with a brand new case study that illustrates and reinforces what has been learnt. There is also a new chapter on yield management. The book includes a wide range of student activities and revie...
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| Jezik: | Undetermined English |
| Izdano: |
London,Melbourne
Cassell,Hospitality Press
2000
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| Teme: | |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| Sažetak: | This fully updated second edition has been revised to include recent developments in the industry and ends with a brand new case study that illustrates and reinforces what has been learnt. There is also a new chapter on yield management. The book includes a wide range of student activities and review questions as well as a glossary. BTEC, HCIMA and undergraduate hospitality management students will find this an indispensable text |
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| Opis: | viii, 325 p. ill. 25 cm |
| ISBN: | 9789812438409 9812438408 |