Principles of hotel front office operations

This fully updated second edition has been revised to include recent developments in the industry and ends with a brand new case study that illustrates and reinforces what has been learnt. There is also a new chapter on yield management. The book includes a wide range of student activities and revie...

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Tác giả chính: Baker, Sue
Tác giả khác: Sue Baker; Pam Bradley; Jeremy Huyton
Ngôn ngữ:Undetermined
English
Được phát hành: London,Melbourne Cassell,Hospitality Press 2000
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
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100 |a Baker, Sue 
245 0 |a Principles of hotel front office operations 
245 0 |c Sue Baker, Pam Bradley, Jeremy Huyton 
260 |a London,Melbourne 
260 |b Cassell,Hospitality Press 
260 |c 2000 
300 |a viii, 325 p. 
300 |b ill. 
300 |c 25 cm 
520 |a This fully updated second edition has been revised to include recent developments in the industry and ends with a brand new case study that illustrates and reinforces what has been learnt. There is also a new chapter on yield management. The book includes a wide range of student activities and review questions as well as a glossary. BTEC, HCIMA and undergraduate hospitality management students will find this an indispensable text 
650 |a Hotel front desk personnel; Hotel management 
700 |a Sue Baker; Pam Bradley; Jeremy Huyton 
980 |a Trung tâm Học liệu Trường Đại học Trà Vinh