Principles of hotel front office operations
This fully updated second edition has been revised to include recent developments in the industry and ends with a brand new case study that illustrates and reinforces what has been learnt. There is also a new chapter on yield management. The book includes a wide range of student activities and revie...
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Tác giả chính: | |
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Tác giả khác: | |
Ngôn ngữ: | Undetermined English |
Được phát hành: |
London,Melbourne
Cassell,Hospitality Press
2000
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Những chủ đề: | |
Các nhãn: |
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Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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LEADER | 01169nam a2200265Ia 4500 | ||
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001 | TVU_16016 | ||
008 | 210423s9999 xx 000 0 und d | ||
020 | |a 9789812438409 | ||
020 | |a 9812438408 | ||
041 | |a eng | ||
082 | |a 647.94 | ||
082 | |b B103 | ||
100 | |a Baker, Sue | ||
245 | 0 | |a Principles of hotel front office operations | |
245 | 0 | |c Sue Baker, Pam Bradley, Jeremy Huyton | |
260 | |a London,Melbourne | ||
260 | |b Cassell,Hospitality Press | ||
260 | |c 2000 | ||
300 | |a viii, 325 p. | ||
300 | |b ill. | ||
300 | |c 25 cm | ||
520 | |a This fully updated second edition has been revised to include recent developments in the industry and ends with a brand new case study that illustrates and reinforces what has been learnt. There is also a new chapter on yield management. The book includes a wide range of student activities and review questions as well as a glossary. BTEC, HCIMA and undergraduate hospitality management students will find this an indispensable text | ||
650 | |a Hotel front desk personnel; Hotel management | ||
700 | |a Sue Baker; Pam Bradley; Jeremy Huyton | ||
980 | |a Trung tâm Học liệu Trường Đại học Trà Vinh |